Veteran's Services Department

Lancaster Veterans benefits are being process by the City of Leominster’s Veterans Department.

The Veteran Service Officer, Richard Voutour is maintaining hours at the Lancaster Community Center, 39 Harvard Road, Lancaster, MA 01523 (behind the Library and War Memorials) on Tuesday’s from 0800-1200 or by going to the Leominster Veterans Office, in the Leominster Veterans Center, 100 West Street, Leominster, MA 01453.

Welcome Home Military Personnel

Do you have a relative who is coming home from military service? Put his or her name up in lights! In cooperation with the Lancaster Fire Department, our Veterans Service Officer will make arrangements to have the flashing sign boards show a welcome home message to your returning hero. Please call 978-706-1754 or 978-422-6952 with the details and Veterans Service Officer Richard Voutour will make it happen.

Mission Statement

The mission of the Department of Veterans’ Services is to advocate on behalf of all the Commonwealth’s veterans and provide then with quality support services and to direct an emergency financial assistance program for those veterans and their dependents who are in need.


Since 1861, from its first commitment to Civil War veterans, their spouses and their dependents, the Commonwealth of Massachusetts had demonstrated solid concern and compassion for those men and women who have displayed sacrifice, valor, and duty when their state and nation called upon them. The Massachusetts Department of Veterans’ Services and supports a network and benefits to ensure that none of the 600,000 veterans in Massachusetts today, who served in time of war, nor their 1.2 million dependents will go hungry, be homeless, or be medically deprived.

Following World War II, the Legislature redrafted Massachusetts General Law (M.G.L), Chapter 115 establishing the position of Secretary of Veterans’ Services, who has the responsibility for the proper administration of M.G.L, Chapter 115. This program provides the necessary support for the veterans with the dignity and the sensitivity to which they are entitled, in view of the sacrifices they have made for their country. The dependents of the deceased veterans are also provided with the same benefits.

It is the Veterans’ Service Officer to whom the unemployed, the indigent, the disabled, the ill, or the veterans otherwise in need, first apply for assistance. Appointed by the mayors or selectmen of the cities and towns in Massachusetts, the Veterans’ Service Officers interview the applicants, determine their eligibility, and file requests for assistance with the Commissioner of Veterans’ Services. Veterans’ Service Officers are available to anyone seeking information or assistance in the area of veteran’s benefits and services. They may be reached at their city/town halls.

The support that the Commonwealth gives to a deserving segment of our population through the locally based veterans’ assistance programs is unlike that of any other in the nation of the envy of other states.

“A man who is good enough to shed his blood for his country is good enough to be given a square deal afterwards. More than that no man is entitled to, and less than that, no man shall have.” – Theodore Roosevelt

Staff Contacts

Name Title Phone
Richard Voutour Veterans Service Officer (1st Sgt USMC - Ret.) (978) 534-7538