Treasurer / Collector

Third quarter fiscal year 2020 real estate and personal property bills were mailed on 12/27/2019.  Payment is due February 3, 2020.

  • We are now accepting credit card payments for real estate, motor vehicle excise, and water bills in the office. Please note that the credit card fees are passed onto the bill payer.  The fee to ACH a payment will be .40 cents beginning December 1, 2019. This is a convenience fee that is charged by the company not the Town.  *** Still less than the cost of a stamp*****
  • We are offering paperless billing through our online payment service. Taxpayers have the option to "Opt out" of receiving paper bills by registering on Invoice Cloud. Electronic bills will be sent to the email account you set up. This option helps save on the cost of printing and postage and aids our town with our "Going green" efforts.
  • Real Estate Tax bills are mailed to the Owner of Record as of January 1, 2019.

If you purchased property after that date and DO NOT receive a tax bill, please call the Collector's office at 978-365-9293.

Payments can be made online. See below:

Online Bill Pay: Click Here

Mailing Address:

Town of Lancaster, Collector
701 Main Street, Suite 5
Lancaster, MA 01523

Office Hours: Office hours for walk-in service are Mondays: 9:00 a.m. to 5:00 p m., Tuesday through Thursday 9:00 a.m. to 4:00 p.m. By appointment on Fridays.

Please note that lockbox for overnight payments has MOVED to the Prescott Building, Lower Level. This location is opposite the Community Center front entrance.

You may drop off Real Estate, Water and Excise Bills in the box.

Sewer Usage Bills: Are paid directly to the Lancaster Sewer District. Contact them at 978-365-7016 for more information.

Staff Contacts

Name Title Phone
Mary Frost Treasurer / Collector (978) 365-3326 Ext. 1305
Marcia Sands Assistant Treasurer / Collector (978) 365-3326 Ext. 1300
Donna Traylor Finance Assistant / Payroll (978) 365-3326 Ext. 1307